We want you to be completely satisfied with your purchase. If you are not, we offer a flexible return policy.
Return period:
You have 30 days from receipt of your order to request a return.
Conditions:
- The product must be unused and in its original packaging
- Include the receipt or purchase invoice
- Personalized products are non-refundable
Process:
- Contact our customer service at support@vinceproshop.com
- Provide your order number and reason for return
- We will send you a free return label
- Once the product is received, we will process your refund within 5-7 business days
Refund:
The refund will be made using the same payment method used in the original purchase.
All displayed prices include VAT (Spain 21%).
